Navigating the myNexBlue App
The myNexBlue App is the only way in which you, the end customer, can control the settings of your NexBlue products. For any aspects of the charge point configuration that require more technical understanding, you should refer to your Installer. The array of options they have at their disposal exceeds the ones available through the myNexBlue App, as you would expect.
The myNexBlue App is split up into three tabs that run along the bottom of the App. They are:
- Locations
- Dashboard
- Profile
These three sections are broken down in more detail below.
Locations
A Location can be thought of as an installation site. There may be one or more charge points installed at a Location, and there may be a NexBlue Zen managing the load of these charge points, however all charge points in the Location must all have a shared upstream power supply. The Location will have a value for the Main Fuse supplying power to the charge points, and this Main Fuse will be the same for all.
You may however have access to more than one Location. If you manage multiple Locations as a User, for example you have multiple commercial sites that you are responsible for, or even have had a Location shared with you, this would also show up here. You can navigate to different chargers that you have access to through the list of Locations, or alternatively through the Dashboard, which is covered below.
To add a Location, the Location must have been created by an Installer already, and the QR code either available on their screen to scan when completed, or available through an email if they opted to send this to you instead. You can learn more on the sharing of Locations here.
Dashboard
The dashboard tab at the bottom of the App is probably the most useful one. From the Dashboard you can access any charge point that's been shared with you, change the settings where available, and look at historic charge data.